Electronicaweb in its capacity as service provider, training, installation and support in computers and technology whose specifications have been related in the Service Order signed by the Customer, and for the full understanding of the conditions and service offered establishes the following definitions :<\/p>\n
Service Order:<\/strong> it is the document of acceptance of the conditions of provision of the specific service requested by the Client.<\/p>\n Expert Electronicaweb:<\/strong> is the group of people from Electronicaweb that take care of the Clients and provide them with support services and technological support.<\/p>\n Client:<\/strong> is the person receiving the service of support and technological support.<\/p>\n Equipment:<\/strong> are the systems, equipment, solutions, software, peripherals, accessories and other property of the Client and subject to the provision of the Electronicaweb service.<\/p>\n Electronicaweb Operations Center:<\/strong> it is the headquarters of Electronicaweb where the different service channels offered to the Customer are centralized.<\/p>\n Warranty notes<\/strong><\/p>\n For warranty purposes, a copy of the invoice and the merchandise with all its accessories and original packaging is required. No warranty will be given for damage caused by high voltage, shock, deterioration or deconfiguration of equipment, software and viruses.<\/p>\n ** Technical service policy<\/strong><\/p>\n Technical service guarantee<\/strong><\/p>\n After the equipment has been delivered, verified and approved by the customer (Order of service conformity) Web Service Guarantee (modificaci\u00f3n de software, sitio web)<\/strong><\/p>\n \u2013 Please note that when providing access to platform administration, the site is at your availability and responsibility, any changes or modifications made by mistake, will not be the responsibility of Electronicaweb<\/p>\n \u2013 If at the time of collection of information, does not provide images of your site, these spaces will be filled with generic photographs of free use or with watermarks.<\/p>\n – The service and delivery is according to the client accepts your final product, and from there the guarantee on contents is 3 days, after this only platform and operation guarantee is provided.<\/p>\n Guarantee of technological inputs<\/strong><\/p>\n \u2013 The guarantees of technological supplies will depend on each supplier and each brand.<\/p>\n \u2013 The response times of the guarantees vary according to their manufacturer. (desde 30 d\u00edas aproximadamente a 3 meses)<\/p>\n Shipping costs by guarantee will be assumed by the end customer Electronicaweb in its capacity as service provider, training, installation and support in computers and technology whose specifications have been related in the Service Order signed by the Customer, and for the full understanding of the conditions and service offered establishes the following definitions : Service Order: it is the document of acceptance of the conditions […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1619","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/pages\/1619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/comments?post=1619"}],"version-history":[{"count":10,"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/pages\/1619\/revisions"}],"predecessor-version":[{"id":2412,"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/pages\/1619\/revisions\/2412"}],"wp:attachment":[{"href":"https:\/\/www.electronicaweb.co\/en\/wp-json\/wp\/v2\/media?parent=1619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n– The customer has 5 business days to validate the guarantee for the service provided (described in order of service)
\n– After this period, the service will be charged and billed again according to the requested requirements.<\/p>\n\n
\nSome discounts do not handle return policy *
\nRepairs of parts require a minimum of 30 days.
\nGuarantee in software installations is of maximum 5 days.<\/p>","protected":false},"excerpt":{"rendered":"